Katherine Wintsch is the Richmond Christmas Mother, bringing Christmas cheer to those in need. She is the founder of The Mom Complex, a firm that helps some of the biggest companies in the world understand mothers to meet their needs more effectively. Katherine shares about her own insecurities, how those things impacted her as a mother, and how the Mom Complex came to be. She talks about the role of empathy to research and how that might be applied right here in Richmond.
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